What Information We Hold and Why
When you create an account, we collect your name, email address, phone number, and date of birth to verify eligibility and maintain your account wallet. When you deposit or withdraw via bKash, Nagad, or Rocket, we record the transaction reference, amount, and timestamp — this is
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required for payment reconciliation and fraud prevention. We also collect device identifiers and browser session data to support mobile continuity, so your session carries over when you switch from your phone browser to a desktop without losing your place. IP addresses are logged to detect unusual
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access patterns and protect your account. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Nagad is limited to what those providers need to complete your transaction. Retention periods vary by data type: transaction records are kept
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for the period required under applicable financial regulations, while session logs are cleared on a rolling basis. Your use of this platform and the applicability of this policy depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.